But I think you'll be able to see a
little bit of where we feel like maybe we're getting screwed over and
that these people haven't the slightest idea what they are doing.
So, what's been up at the Suites, you
may or may not ask yourself ever?
Our ceiling is sort of fixed. They were
kind enough to fix the holes as we found them. Dennis took the time
to actually take out all the wet and moldy stuff for us since the
"professional" didn't do a damn thing. This left us with a
hole about 5 feet wide by 8 feet long.
(I definitely recommend AVOIDING
Fossil Creek Drywall. They did absolutely nothing to remove the wet
insulation and didn't show up for 2 following appointments.)
The nice drywall guys showed up on time
as planned, got supplies, and got to work. What a pleasant change. If
I can find their name I'll gladly promote them.
The guy says to Dennis, like any guy
would when fixing a giant drywall hole, "so we texture and paint
and everything?" No. "Oh...why not?" ........You'll
have to ask Krystal. (Psst. Since you don't want to ask Krystal, I'll
tell you here-- it's not REQUIRED by code enforcement. So rather than
having the guys who were already there finish the job the way it
should be finished, they'd rather keep the couple hundred bucks for
more important things like...our new security team, I guess? I'll go
in to that later.) We have drywall and I can no longer feel the
breeze or the rain coming from our ceiling. There is no doubt that
there are many more leaks that we didn’t see or find but that’s
their problem.
They claim they are fixing the roof
soon. A contract has been signed. We’ll see what happens there.
It’s going to get noisy for the
people on the 3rd floor. Here’s what I would do if I was in charge-
sent a notice to everyone that there will be workers on the roof for
this approximate amount of time. Apologize that there will be noise
but clarify when, where, and for how long that will be.
Here’s what they do- It’s gonna be
loud! You’re not even going to be able to handle it! We don’t
know when. Don’t ask questions.
Since I’m not really sure how I
could adequately go back and summarize what has been going on the
past few months, I’m going to do so with quotes. Enjoy.
“I’m concerned that the roof is
still leaking even after the patch job. There’s not much more we
can do before the actual roof replacement that is still months out. “
(There was apparently many things they could do…like patch the
other holes.)
“I know Lauren and Arin explained
that we wouldn’t likely fulfill the year term on your lease because
of the planned rehab.” (Absolutely incorrect.)
“Unfortunately, I don’t think the
unit should be occupied until the roof is done.”
Krystal Erazo, March 23rd 2015
“I want to support you….”
“It would be stressful for anyone,
and coming out of one stressful living situation to another is
incredibly unfortunate.” (This one is just for humor’s sake since
she’s since threatened to call the police because Jason was asking
questions at a Community Meeting. Quite the community.)
Alma, March 25th
“I can’t guarantee against future
water or damage or maintenance and replacement that will undoubtedly
affect you and your unit.”
Krystal, March 26th
“We were never told that we would
have to vacate the unit for any of the building construction. It
seems that there was never any intention to allow us to stay as long
as our lease stated. Please clarify if I misunderstand the
situation.” (Limited response, as usual.)
KJ, March 26th
“Jason and Kathay are on an annual
lease. I directed staff to communicate at lease up that the year was
required because of the voucher, but that a mutual rescission was
likely because of pending plans for building rehab. This was never
communicated to Jason and Kathay, resulting in disappointment ,
frustration and lack of trust in LHA. Had they moved in with the
idea of it being only temporary, the necessity of moving early may
not have presented such a hardship. The miscommunication is moot
now, because the lease was executed and is in full effect.”
Krystal, March 27th
“I really can’t offer a definitive
and clear answer to if you can fulfill the term of your lease if the
unit is not condemned.” (It was not condemned.)
Krystal, April 3rd
“…complaints and accusations toward
staff will not be tolerated.”
Krystal, April 17th
April 20th- the Warranty of
Habitability was sent. We would have sent it before but the numerous
people we had talked to about our situation did not tell us it was
something we actually needed to send.
“They certainly ought to be
accommodating after all you've been through with this.”
Lee Dunham, our attorney, April 21st
“If unit fails inspection and
landlord does not fix the issues, we will need for you to move…”
Luz, Boulder Housing Partners, April
22nd
“After speaking to Michelle (Code
Enforcement) this morning we understand she is preparing to send the
notice of violation in the next few days.
Since you have been unwilling or unable
to fix the problem thus far, we would like to know what your
intentions are for our unit.
Do you intend to fix the leak or do you
intend to terminate our lease?”
KJ, April 21st (Limited response, not
really answering any direct questions. As usual.)
“This circumstance with the unit and
your lease is the result of a leaky roof, you haven't done anything
wrong.”
Krystal, April 22nd
“There is currently a hole in the
ceiling due to no fault of the tenants. LHA has said that they will
not be fixing the hole.”
Lauren, MHP, April 22nd
“Yesterday, we received the
Habitability request you sent by certified mail. Having received
that, no further decisions or communications will be made by me
without legal review.”
Krystal, April 23rd
*Note the change of tone and the world
of new options that were opened up to us after submitting the
Habitability request, and contacting BHP...thus putting the rent
payments in jeopardy.*
“I have scheduled with Fossil Creek
Drywall Inc, to replace the insulation and patch the ceiling on
Tuesday, April 28 between the hours of 12pm and 4pm. I have asked
that they do a very basic patch. The only real permanent solution is
the roof replacement after which a more permanent repair will be
completed.” (The guy cut out about an inch around the hole.)
Krystal, April 23rd
“…repairs can be made while tenants
are in their unit.”
“We will be asking Landlord to repair
the issue within 30 days…”
Luz, BHP, April 24th
“For clarification, are we to
understand, per the repair notice from BHP, that we will not be
asked to leave our unit and that we can fulfill the original lease?“
KJ, April 24th
“There is no need to relocate for
this repair, there has never been any changes to your lease.”
Krystal, April 24th
“There is still much wet insulation
in my ceiling.” (This is when Dennis came and cut out half of our
ceiling because he “wanted it done” instead of waiting for the
people to come back who did it wrong in the first place. Code
Enforcement also returned to retest the ceiling. They had said it was
“fine” the day before but didn’t actually check anything. It
was still wet several feet out from where it was cut.)
Jason, April 28th
“I have scheduled Fossil Creek to
come out to your unit Monday, May 11th between the hours of 8:00 AM
and 12:00 PM to install new insulation, gypsum board, and fire tape
for your ceiling.” (They never showed up.)
Manuel, May 7th
*Fossil Creek also failed to show up
another time after this but I can’t find the exact date.
“To clarify the basic drywall patch
that was completed last Wednesday completes the job. No paint,
texture or other finish is planned for the patch. It is intended to
be temporary.”
“You called last week to ask if you
could paint the patch with paint that had been supplied. LHA won’t
be contributing any resources for labor or materials. You are
welcome to paint the patch if you’d like on your own.”
Krystal, May 21st
“I took the time to paint the
ceiling. I cannot afford to have it properly textured and painted
the right way. But I do take pride in where I live.”
Jason, May 22nd
And there’s OH SO MUCH MORE! It’s
all just full of things they can’t do, things they don’t know,
things that won’t work for us, and ABSOLUTELY NO-NONE-ZILCH
accountability from anyone at this organization. It’s mind blowing.
